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Get in touch with us
How to reach us
You can reach us through any of these channels and we’ll find someone to help.
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Give us a call
1300 004 863
Intl. +61 2 6051 3211
8am to 5:45pm on weekdays
9:30am to 12pm on Saturdays
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Post us something
492 Olive Street
PO Box 343
Albury NSW 2640
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Send us an email
If you need some help but aren’t sure who to ask, send an email to hume@
After-hours card assistance
Lost or stolen Hume Bank Visa Debit, credit cards and PINs.
1800 808 550 (Australia only)
Lost or stolen Hume Bank Visa Debit, credit cards and PINs.
+61 2 9959 7686 (International)
You can also use the Hume Banks App to lock, cancel, activate and reorder cards.
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Fraud operations
For Osko transactions
Vigil Fraud Operations 24/7 contact centre: 1300 705 750
Calling from overseas? +61 2 8299 9534
Come see us in person
Closest to your location
Address
Cnr Swift And David St,
Albury, NSW 2640
Phone
1300 004 863Hours
Mon
9am-5pm
Tue
9am-5pm
Wed
9am-5pm
Thu
9am-5pm
Fri
9am-5pm
Sat
Closed
Sun
Closed
Hume Connect
Following notice from our supplier that the phone banking system is being discontinued, we’re unable to offer the Hume Connect service after 30 November 2024.
We’re committed to making this change as smooth as possible and we’ll be here to support you throughout the process. While we understand this may be disappointing news, there are other options available, and we’re committed to making sure you have the banking services you need.
Find out how you can get ready for the change here.
Hume Connect will continue to operate as usual until 30 November 2024 by calling 1300 551 619.
Bank your way
Anywhere, anytime with Hume Bank.
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Visit us in branch
With 15 branch locations, we are where you are. Come in and see how our friendly team can help you.
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Register and log into iBank
If you haven’t already, registering for iBank is as easy as 1,2,3. Once you’re registered, logging in and using iBank is a quick and easy way to bank.
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Download the Hume Bank App
If you haven’t already, register iBank and download the Hume Bank App. Then all that’s left if you to do is login!
With iBank, the Hume Bank App and Hume Connect you can…
- Find out balances of your savings and loan accounts
- Get details of the last five transactions on your accounts
- Transfer funds between selected accounts
- Find out interest details on your account, and
- Pay bills using BPAY®.
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Share your experience with us
Love letters, complaints and feedback are welcome here. Let us know how we’re doing by filling out our form below.
Help when you need it
Being owned by you means being there for you through thick and thin in whatever ways we can.
If you’re going through a rough patch or think you might be soon, contact us so we can work together to find a solution for you. Someone in our team will confidentially review your situation and see what assistance we may be able to provide.
To take the next step, call us on 1300 004 863 to speak with a customer care consultant or email customercare@
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