Get the help you need
Stuff you might need
Interest rates
See all of our great product rates all in one simple place.
Forms & documents
Find the forms and documents you’re looking for.
Ways to pay
Discover all the different ways you can pay online and offline.
Product T&Cs
Take a look at the small print for our products.
Customer care
Explore our promise to customers and how to get the support you need.
Security & scams
Learn how you can protect your banking and how we can help.
Promotion T&Cs
Read the terms and conditions for Hume Bank offers and competitions.
Target Market Determinations
How we craft our products and who they are best suited for.
Questions you might have
Answers to all your burning questions about Hume Bank accounts.
Learn how to manage your finances, no matter when or where you are.
Everything you need to know about making payments and transfers.
Everything you need to know about your Hume Bank home loan.
Your guide to applying for, activating and using your credit card.
All the information you need to make sense of your personal loan.
A quick cheat-sheet about activating, using and replacing your cards.
What data is available, how it works, and how you can manage your data.
How we craft our products and who they are best suited for.
How we can help you navigate this difficult time.
Still need help?
We’re all about taking care of our customers. If you haven’t found what you’re looking for, please get in touch.
Tools to help you figure it out
How can we help?
We know banking can be confusing. That’s why we’ve come up with straightforward tips and tools to help get your head around it.
I am...
continuing to manage my finances
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wanting to grow my business
Financial advice for every stage of life
No matter where you are in life, your finances play an important role.
That’s why we’ve partnered with Bridges – one of Australia’s largest financial planning organisations – to make sure you have the help you need to achieve your financial goals.
Working together we’ll help you understand your finances and develop a strategy that works for you. After all, who doesn’t want some expert help every now and then?
Get the ball rolling. Call us on 1300 004 863 for a free initial appointment.