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CAREERS
Do you get great satisfaction from supporting customers to achieve significant milestones in their lives? Whether it’s a customer’s first home, their fifth, or an investment property, you’ll have countless opportunities to support their dreams.
Why join us?
- Work for a dynamic, future-focused bank with a strong community focus
- Excellent opportunities for career progression and ongoing development
- Inclusive, supportive, and transparent leadership team with a great employee experience
- Permanent, full-time role
About the role
As a Lending Specialist with Hume Bank, you will work closely with our customers to assess their lending requirements.
By delivering outstanding customer experiences and identifying products that meet their needs, you will be part of a customer-centric team dedicated to building and strengthening customer relationships, as well as generating growth in the local market.
This is a permanent full-time role, based across our branch network in the Albury-Wodonga region.
What you can expect
- Provide exceptional customer service in a timely and accurate manner and respond to our customer’s needs through all stages of the lending cycle
- Proactively identify and match relevant products and services to meet customer needs
- Build and maintain strong and effective working relationships with internal and external stakeholders
- Develop and grow local relationships, identifying and nurturing new opportunities within our local and wider community
About you
- FSR Tier 2 Certificate
- Experience within a lending environment as a lender, personal banker, analyst, or similar role
- Ability to build strong genuine relationships and manage customer interactions from enquiry through to application, and beyond
- A ‘can do’ attitude and the desire to be part of a productive, supportive, and collaborative team environment
- Existing knowledge of the current responsible lending legislation (desirable)
About Us
At Hume Bank we’ve always believed the future is bright. In 1955 we started as a cooperative investment and building society to help people in our community achieve their dream of owning a home. Since then, we’ve grown to be one of Australia’s most successful regional banks, receiving awards from Canstar, RateCity, Mozo and Finder, and we still remain 100% customer-owned.
Banking Brighter is about more than just banking. It’s about returning our profits back into the community and into the hands of our customers, and leading the way with innovation, technology and changing the future of our industry.
How to apply
If you have a true passion for exceptional customer service and are able to align products and services to meet our customers financial goals, click apply, to submit your application (resume and cover letter) or email your application to careers@
If you’re excited about this role but your experience doesn’t align perfectly, we encourage you to apply anyway, just make sure to include a cover letter to let us know why you’d be a great fit for the team.
Applications close: 22 July 2024
Hume Bank is an equal opportunity employer and welcome and encourage people from all backgrounds to apply. We are committed to building a culture that is inclusive, providing an ethical and diverse workplace where everyone is respected.
If you require any reasonable adjustments to the recruitment process or the role, please let us know by contacting careers@
Our process
- Review of applications and shortlisting.
- Initial screening call to assess suitability.
- Two rounds of interviews. The first interview being held with the reporting manager and a member of our People Team. You may be invited back to a shorter second-round interview with the head of the department.
- The final stage is compliance checks, before (hopefully) receiving an offer.
We are committed to providing all applicants an outcome for their application.