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CAREERS
Are you an experienced product manager ready for a new opportunity? Join our team and lead the development of innovative lending products.
Why join us?
- Work within an inclusive, supportive, and transparent environment
- Flexible hybrid working arrangements – Blend of WFH and office
- Excellent career progression and professional development opportunities
About the role
As the Product Manager for Lending, you will shape our lending offerings with a customer-centric approach, guiding them from concept to launch and beyond. This role involves comprehensive lifecycle management, ensuring that our lending product meets the needs of both current and future customers while aligning with our organisational strategy.
Working collaboratively across the business to bring new lending initiatives to life and reconsidering existing products, you will be a driving force behind creating our competitive advantage and navigating our organisation through an exciting period of market-leading growth at Hume Bank.
This full-time permanent position is ideally based at our Head Office in Albury NSW but may be considered for appointment at our Melbourne City office.
What you can expect
Reporting to the Head of Product, you will:
- Lead the design, development, implementation, management, and enhancement of our lending products including credit cards, personal loans, mortgages, and business loans.
- Develop and maintain compelling lending product sets, ensuring we stay ahead of market trends and remain relevant to our customers and community.
- Implement product-based strategies, leveraging off data and trend analysis to meet customer needs, and achieve sustainable growth.
- Contribute to the ongoing implementation of the strategic business plan and goals
- Foster a culture of simplicity, efficiency, innovation, and continuous improvement for our lending products.
About you
To be successful in the role, you will have:
- Experience in product development, product ownership, and the end-to-end product lifecycle preferably with a strong focus on financial services product offerings – ideally in Lending.
- Experience in developing pricing and margin strategies, ideally in interest rate determination, market and economic positioning, volume indicators, and fee structures.
- Customer-centric focus and a passion for solving pain points and business challenges through innovative solutions.
- Analytical and strategic mindset to support product strategy and develop compelling propositions to grow the portfolio.
- Strong communication, interpersonal, and stakeholder management skills.
- Experience as a creative problem-solver with a focus on continuous improvement and innovation.
- A strong understanding of multi-channel / product environments and contemporary digital trends in the financial services sector (desirable).
- Tertiary qualifications in product management, marketing, finance, business or similar (desirable).
About Us
At Hume Bank we’ve always believed the future is bright. In 1955 we started as a cooperative investment and building society to help people in our community achieve their dream of owning a home. Since then, we’ve grown to be one of Australia’s most successful regional banks, receiving awards from Canstar, RateCity, Mozo and Finder, and we still remain 100% customer-owned.
Banking Brighter is about more than just banking. It’s about returning our profits back into the community and into the hands of our customers, and leading the way with innovation, technology and changing the future of our industry.
How to apply
If you have a true passion for exceptional customer service and are able to align products and services to meet our customers financial goals, click apply, to submit your application (resume and cover letter) or email your application to careers@
If you’re excited about this role but your experience doesn’t align perfectly, we encourage you to apply anyway, just make sure to include a cover letter to let us know why you’d be a great fit for the team.
Applications close: 2 September 2024
Screening and interviews may commence prior to closing date.
Hume Bank is an equal opportunity employer and welcome and encourage people from all backgrounds to apply. We are committed to building a culture that is inclusive, providing an ethical and diverse workplace where everyone is respected.
If you require any reasonable adjustments to the recruitment process or the role, please let us know by contacting careers@
Our process
- Review of applications and shortlisting.
- Initial screening call to assess suitability.
- Two rounds of interviews. The first interview being held with the reporting manager and a member of our People Team. You may be invited back to a shorter second-round interview with the head of the department.
- The final stage is compliance checks, before (hopefully) receiving an offer.
We are committed to providing all applicants an outcome for their application.